Resolved after 13 minutes, affecting Core Network, on July 31, 2021.
Due to a software issue at our upstreams router an ARP conflict has occurred which caused a flap in a BGP session. We apologize for any inconvenience.
Affected components
Update timeline
- investigating Jul 31, 2021, 11:12 AM UTC
A minute ago we've experienced packet loss via one of our upstream providers. We've opened a ticket for a quick investigation.
- investigating Jul 31, 2021, 11:13 AM UTC
We are continuing to investigate this issue.
- monitoring Jul 31, 2021, 11:23 AM UTC
All connections are stable again since 1.13pm. We're awaiting a reply from our upstream provider and keep monitoring.
- resolved Jul 31, 2021, 11:26 AM UTC
Due to a software issue at our upstreams router an ARP conflict has occurred which caused a flap in a BGP session. We apologize for any inconvenience.
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