LUMASERV incident

Kernel errors with supervisor ls-ds-33

Resolved after 2 hours 12 minutes, affecting Cloud server hosts, on February 2, 2023.

identified Feb 02, 2023, 06:01 PM UTC

A few minutes ago we've encountered kernel errors with our supervisor ls-ds-33. This caused a high CPU usage and we had to reboot a few VM's on this host. The VM's are back online and we are investigating the cause of this.

Started
Feb 02, 2023, 05:42 PM UTC
Resolved
Feb 02, 2023, 07:55 PM UTC
Duration
2h 12m
Detected by Pingoru
Feb 02, 2023, 05:42 PM UTC

Affected components

Cloud server hosts

Update timeline

  1. identified Feb 02, 2023, 06:01 PM UTC

    A few minutes ago we've encountered kernel errors with our supervisor ls-ds-33. This caused a high CPU usage and we had to reboot a few VM's on this host. The VM's are back online and we are investigating the cause of this.

  2. resolved Feb 04, 2023, 07:55 PM UTC

    This incident has been resolved.

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