Loopio incident
[Resolved] Contact Support option in Loopio Help Menu not Responsive
Resolved after 23 hours 28 minutes, affecting Primary Application (North America) and Primary Application (EU), on January 29, 2026.
This incident has been resolved, and Support tickets can again be logged by selecting Contact Support in the Loopio Help menu. We sincerely apologize for the disruption and appreciate your patience as we worked to restore this service. If you continue to experience any issues after refreshing your screen and clearing your browser cache, please reach out to our Support Team at [email protected].
Affected components
Update timeline
- identified Jan 29, 2026, 07:39 PM UTC
We are currently working on a fix for an issue where the Contact Support option in the Loopio Help menu is not responsive. We will share any updates via this page. An alternate workflow is to submit your request through the Help Center: https://support.loopio.com/hc/en-us/requests/new or send an email to [email protected]
- resolved Jan 30, 2026, 07:07 PM UTC
This incident has been resolved, and Support tickets can again be logged by selecting Contact Support in the Loopio Help menu. We sincerely apologize for the disruption and appreciate your patience as we worked to restore this service. If you continue to experience any issues after refreshing your screen and clearing your browser cache, please reach out to our Support Team at [email protected].
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