Resolved on May 22, 2026.
Resolved — May 21, 2026 On May 21, 2026, we became aware that some customers' Salesforce integrations had been disconnected. We shortly confirmed this was caused by a Salesforce platform outage affecting their Core Service in the USA East Region. Salesforce resolved the outage at 9:37 PM EDT on May 21, 2026, and we do not expect any further impact from this incident. Our engineering team has taken active steps to improve the resilience of the Salesforce integration. If your integration was disconnected, you can reconnect it by logging in to Loopio and navigating to Admin > Integrations. Please contact Loopio Support if you need assistance.
Update timeline
- resolved May 22, 2026, 02:33 PM UTC
Resolved — May 21, 2026 On May 21, 2026, we became aware that some customers' Salesforce integrations had been disconnected. We shortly confirmed this was caused by a Salesforce platform outage affecting their Core Service in the USA East Region. Salesforce resolved the outage at 9:37 PM EDT on May 21, 2026, and we do not expect any further impact from this incident. Our engineering team has taken active steps to improve the resilience of the Salesforce integration. If your integration was disconnected, you can reconnect it by logging in to Loopio and navigating to Admin > Integrations. Please contact Loopio Support if you need assistance.
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