Loop Returns incident

Shopify Degraded Performance

Minor Resolved View vendor source →

Loop Returns experienced a minor incident on June 24, 2026 affecting Returns Portal and Admin Portal and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 11:42 AM UTC
Resolved
Jun 24, 2026, 12:15 PM UTC
Duration
32m
Detected by Pingoru
Jun 24, 2026, 11:42 AM UTC

Affected components

Returns PortalAdmin PortalReturns APILoop POSOrder TrackingOffsetShop Now: On Store3rd Party Integrations3rd Party Integrations (Loop)

Update timeline

  1. investigating Jun 24, 2026, 11:42 AM UTC

    We're observing degraded Shopify system performance.