Loop Returns incident

Label failures across USPS and UPS carriers

Major Resolved View vendor source →

Loop Returns experienced a major incident on June 5, 2026 affecting Returns Portal and Admin Portal and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 02:48 PM UTC
Resolved
Jun 05, 2026, 03:12 PM UTC
Duration
23m
Detected by Pingoru
Jun 05, 2026, 02:48 PM UTC

Affected components

Returns PortalAdmin PortalReturns APILoop POS3rd Party Integrations3rd Party Integrations (Loop)

Update timeline

  1. monitoring Jun 05, 2026, 02:48 PM UTC

    Easypost is in an incident right now where they are experiencing failures across USPS and UPS carriers. So Loop labels are being affected as well. We are monitoring