Loop Returns incident

EasyPost USPS Labels Failing

Minor Resolved View vendor source →

Loop Returns experienced a minor incident on May 15, 2026 affecting Returns Portal and Admin Portal and 1 more component, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 03:55 PM UTC
Resolved
May 15, 2026, 04:54 PM UTC
Duration
58m
Detected by Pingoru
May 15, 2026, 03:55 PM UTC

Affected components

Returns PortalAdmin Portal3rd Party Integrations (Loop)

Update timeline

  1. identified May 15, 2026, 03:55 PM UTC

    USPS Labels are failing address validation. The issue has been identified.