Lob incident

Elevated API Errors

Resolved after 2 hours 15 minutes, affecting API, on October 23, 2026.

resolved Oct 23, 2026, 08:17 PM UTC

Our engineering team has confirmed that the incident is closed as API errors have subsided since fixes have been deployed.

Started
Oct 23, 2026, 06:02 PM UTC
Resolved
Oct 23, 2026, 08:17 PM UTC
Duration
2h 15m
Detected by Pingoru
Oct 23, 2026, 06:02 PM UTC

Affected components

API

Update timeline

  1. investigating Oct 23, 2026, 06:02 PM UTC

    Lob is experiencing an elevated level of API errors and our engineering team is currently looking into the issue.

  2. monitoring Oct 23, 2026, 06:25 PM UTC

    The spike in API errors has resolved. The Lob engineering team continues to actively monitor to ensure that the system is stable.

  3. resolved Oct 23, 2026, 08:17 PM UTC

    Our engineering team has confirmed that the incident is closed as API errors have subsided since fixes have been deployed.

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