Livestorm incident

Users are unable to join the event room

Major Resolved View vendor source →
Started
Apr 29, 2026, 09:30 AM UTC
Resolved
Apr 29, 2026, 09:47 AM UTC
Duration
17m
Detected by Pingoru
Apr 29, 2026, 09:30 AM UTC

Affected components

Livestorm app

Update timeline

  1. investigating Apr 29, 2026, 09:30 AM UTC

    Our team has been alerted of an issue whereas users have been unable to join the room. We're investigating the cause and will provide an update as soon as possible. We are sorry for the inconvenience caused.

  2. monitoring Apr 29, 2026, 09:37 AM UTC

    We recently deployed an update to one of our infrastructure components that caused this issue. This change has now been rolled back, users should be able to join the rooms at the moment, and we are continuing to closely monitor the situation.

  3. resolved Apr 29, 2026, 09:47 AM UTC

    The issue has now been resolved following the rollback of the recent infrastructure update. Normal behavior has been restored, and no further impact has been observed. We apologize for any inconvenience this may have caused and appreciate your patience. We will continue monitoring to ensure ongoing stability and prevent recurrence.

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