Resolved after 33 minutes, affecting Livestorm app, on September 24, 2026.
This incident has been resolved. Live Captions and Translations are working normally again. We have also taken steps to prevent this from happening again. We apologize for the inconvenience.
Affected components
Update timeline
- identified Sep 24, 2026, 09:00 AM UTC
We have identified an issue preventing Live Captions and Live Translations from working in sessions. Other features, including joining events, audio, video, screen sharing and chat, are not affected. Our team has found the cause and is working on a fix. We will share an update as soon as possible.
- monitoring Sep 24, 2026, 09:24 AM UTC
A fix has been applied, and Live Captions and Translations should work again in new sessions. If captions do not appear in a session that was already running, restarting captions or rejoining the session should resolve it. We are monitoring to confirm everything is stable.
- resolved Sep 24, 2026, 09:33 AM UTC
This incident has been resolved. Live Captions and Translations are working normally again. We have also taken steps to prevent this from happening again. We apologize for the inconvenience.
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