Resolved after 55 minutes, affecting Livestorm app, on October 28, 2025.
We have deleted all the scheduled emails, no further unexpected emails will be triggered.
Affected components
Update timeline
- identified Oct 28, 2025, 04:17 PM UTC
We identified an issue where our recent migration job within our new billing system unintentionally triggered usage Consumption alerting emails, resulting in automated email warnings being sent to some clients. There is no impact on event performance, usage, or billing, However, some clients may have received unnecessary MAC limit warning emails.
- monitoring Oct 28, 2025, 04:21 PM UTC
We have canceled the migration job responsible for this and are now working to delete all scheduled alert emails to prevent further notifications.
- resolved Oct 28, 2025, 05:12 PM UTC
We have deleted all the scheduled emails, no further unexpected emails will be triggered.
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