Livestorm incident

Login with Google or Microsoft SSO is currently failing

Notice Resolved View vendor source →

Livestorm experienced a notice incident on May 19, 2026, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 08:15 AM UTC
Resolved
May 19, 2026, 08:28 AM UTC
Duration
13m
Detected by Pingoru
May 19, 2026, 08:15 AM UTC

Update timeline

  1. investigating May 19, 2026, 08:15 AM UTC

    We have identified an issue causing login attempts via Google SSO and Microsoft SSO to fail silently. Our team is actively investigating the root cause and working to mitigate the issue as quickly as possible.

  2. identified May 19, 2026, 08:23 AM UTC

    We have identified the cause of the issue: recent changes made to strengthen reCAPTCHA security introduced an unintended side effect that disrupted SSO login. We are rolling back these changes and continuing to monitor the situation closely.

  3. monitoring May 19, 2026, 08:27 AM UTC

    The rollback has been completed, and SSO login via Google and Microsoft is now functioning as expected. We are continuing to monitor the situation closely to ensure the issue is fully resolved.

  4. resolved May 19, 2026, 08:28 AM UTC

    The issue affecting Google and Microsoft SSO login has been resolved following the rollback. We have confirmed that SSO authentication is functioning as expected.