Resolved after 28 minutes, on November 2, 2026.
The component upgrade has been successfully rolled back, and Attendance Analytics are now being recorded as expected. The issue is considered resolved. We sincerely apologize for any inconvenience this may have caused and thank you for your patience and understanding.
Update timeline
- investigating Nov 02, 2026, 04:03 PM UTC
We are currently investigating this issue.
- identified Nov 02, 2026, 04:04 PM UTC
Description: We are investigating an issue affecting Attendance Analytics, where attendance data may not be correctly recorded, processed, or displayed for live attendees. As a potential consequence, post-event emails targeting attendees may also be affected, as they rely on accurate attendance information to identify participants who actually attended the event. The issue was traced to a recent component upgrade, which will be rolled back to restore the expected behavior.
- monitoring Nov 02, 2026, 04:20 PM UTC
The component upgrade has been successfully rolled back, and Attendance Analytics are now being recorded correctly.
- resolved Nov 02, 2026, 04:31 PM UTC
The component upgrade has been successfully rolled back, and Attendance Analytics are now being recorded as expected. The issue is considered resolved. We sincerely apologize for any inconvenience this may have caused and thank you for your patience and understanding.
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