Livestorm incident
Subset of users unable to access the Dashboard: Internal Server Error
Resolved after 51 minutes, affecting Livestorm app, on February 6, 2023.
We can confirm that the platform should be fully accessible and users should no longer be facing any further issues regarding this. We apologize for the inconvenience caused.
Affected components
Update timeline
- investigating Feb 06, 2023, 12:55 PM UTC
Our team has just been alerted of an issue whereas the dashboard is inaccessible and returning an "Internal Server Error" for a small subset of our users. The event room and corresponding integrations are still functioning as expected and as such users should not face issues on live events.
- monitoring Feb 06, 2023, 01:00 PM UTC
Our team has successfully moved back the release and users should now be able to access the dashboard without any further issues. We're actively monitoring the platform to ensure users are no longer impacted.
- resolved Feb 06, 2023, 01:19 PM UTC
We can confirm that the platform should be fully accessible and users should no longer be facing any further issues regarding this. We apologize for the inconvenience caused.
Your product runs on more than Livestorm
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services