Livestorm incident

Latency in Data Updates across the platform

Resolved after 26 minutes, affecting Livestorm app, on October 11, 2023.

resolved Oct 11, 2023, 04:04 PM UTC

We can now confirm that the incident has been completely resolved. Apologies for the inconvenience caused to this end.

Started
Oct 11, 2023, 03:38 PM UTC
Resolved
Oct 11, 2023, 04:04 PM UTC
Duration
26m
Detected by Pingoru
Oct 11, 2023, 03:38 PM UTC

Affected components

Livestorm app

Update timeline

  1. investigating Oct 11, 2023, 03:38 PM UTC

    Our team has identified an issue in regards to the replication of our database causing a significant latency in data updates across the platform. The potential impact here would include accessibility to the room, media sharing and users not having the current status of the room. We'll keep you updated as the issue progresses.

  2. monitoring Oct 11, 2023, 03:48 PM UTC

    Our team has adequately mitigated the issues faced in regards to the replication and users should now no longer face any further issues to this end. We are actively monitoring this to ensure there is no further impact in regards to this.

  3. resolved Oct 11, 2023, 04:04 PM UTC

    We can now confirm that the incident has been completely resolved. Apologies for the inconvenience caused to this end.

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