LiveKit experienced a minor incident on August 14, 2026 affecting US East - Cloud Agents, lasting 1h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 14, 2026, 09:10 PM UTC
New hosted agent builds are failing in US East. Existing agent workloads are not affected. We are currently deploying a mitigation and will follow up with more information shortly.
- monitoring Aug 14, 2026, 09:15 PM UTC
We have deployed a mitigation and builds are now successful. We will continue monitoring while we collect any further details to share.
- monitoring Aug 14, 2026, 09:41 PM UTC
The total build error rate has decreased significantly due to the mitigation, but a small percentage of builds in US East are still failing. We are continuing to monitor and will follow up with another update as soon as possible.
- resolved Aug 14, 2026, 11:01 PM UTC
We pushed a second mitigation at 22:14 UTC and all US East builds have been successful since 22:25 UTC. We will follow up with a postmortem describing the timeline, root cause, and follow ups as soon as possible.