LiveKit incident

Investigating longer than usual dashboard loading times

Minor Resolved View vendor source →

LiveKit experienced a minor incident on August 13, 2026 affecting Cloud Dashboard (cloud.livekit.io), lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 08:42 PM UTC
Resolved
Aug 14, 2026, 12:15 AM UTC
Duration
3h 33m
Detected by Pingoru
Aug 13, 2026, 08:42 PM UTC

Affected components

Cloud Dashboard (cloud.livekit.io)

Update timeline

  1. investigating Aug 13, 2026, 08:42 PM UTC

    We are currently investigating longer than usual dashboard loading times. No services appear to be impacted and we don't expect any data to be lost.

  2. monitoring Aug 13, 2026, 09:34 PM UTC

    We are seeing a 5-10 minute delay in loading some sessions, but we are confident that no data is being lost. We are currently monitoring and will update again once ingestion times have returned to baseline.

  3. resolved Aug 14, 2026, 12:15 AM UTC

    We have resolved the incident as session load times have returned to baseline.