LiveKit experienced a minor incident on June 2, 2026 affecting US Central - SIP, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
US Central - SIP
Update timeline
- investigating Jun 02, 2026, 02:05 PM UTC
We're investigating elevated SIP call connection failures in our US Central region beginning at ~12:06 UTC. We are working to mitigate this issue.
- monitoring Jun 02, 2026, 02:17 PM UTC
We have routed the traffic away from the US Central region at 14:00 UTC and are seeing the connection failures returning to normal levels. We are continuing to monitor the issue.
- monitoring Jun 02, 2026, 02:58 PM UTC
We've identified the root cause as a single problematic media node in US Central, which has been suspended at 14:38 UTC. We are continuing to monitor before marking this resolved.
- resolved Jun 02, 2026, 03:18 PM UTC
This incident has been resolved.