LiveChat experienced a minor incident on May 19, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 19, 2026, 02:11 AM UTC
Status: Investigating We are investigating an issue affecting some customers. We are working to confirm the cause and restore normal service as quickly as possible. We will share an update as soon as more information is available.
- investigating May 19, 2026, 02:32 AM UTC
Status: Investigating We are investigating an issue affecting some customers. We are working to confirm the cause and restore normal service as quickly as possible. We will share an update as soon as more information is available.
- monitoring May 19, 2026, 02:56 AM UTC
Status: Monitoring We implemented a fix, and we are now monitoring the situation to ensure stability. Some customers may still notice minor disruptions while systems fully recover. We appreciate your patience and will continue to keep you informed if anything changes.
- monitoring May 19, 2026, 03:45 AM UTC
Status: Monitoring We implemented a fix, and we are now monitoring the situation to ensure stability. Some customers may still notice minor disruptions while systems fully recover. We appreciate your patience and will continue to keep you informed if anything changes.
- resolved May 19, 2026, 04:15 AM UTC
Status: Resolved The issue has been resolved, and services are operating normally. No further impact is expected. We’re sorry for any disruption this may have caused and thank you for your patience and understanding.