Litium incident

Incident – Level 1: Minor Impact – Phone support service disruption

Minor Resolved View vendor source →

Litium experienced a minor incident on May 1, 2026 affecting Support Phone, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 03:18 AM UTC
Resolved
May 01, 2026, 05:46 AM UTC
Duration
2h 28m
Detected by Pingoru
May 01, 2026, 03:18 AM UTC

Affected components

Support Phone

Update timeline

  1. investigating May 01, 2026, 03:18 AM UTC

    Litium phone support is currently experiencing a service disruption. During this time, phone support is unavailable. However, you can still reach the support via email, and cases will still be managed. Please include URGENT in the subject line if your matter requires immediate attention. Regards Litium Support

  2. investigating May 01, 2026, 03:19 AM UTC

    We are continuing to investigate this issue.

  3. resolved May 01, 2026, 05:46 AM UTC

    This incident has been resolved.