Litium incident

Incident – Level 1: Minor Impact – Phone support service disruption

Minor Resolved View vendor source →

Litium experienced a minor incident on July 23, 2026 affecting Support Phone, lasting 3h 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 06:48 PM UTC
Resolved
Jul 23, 2026, 10:15 PM UTC
Duration
3h 27m
Detected by Pingoru
Jul 23, 2026, 06:48 PM UTC

Affected components

Support Phone

Update timeline

  1. investigating Jul 23, 2026, 06:48 PM UTC

    Litium phone support is currently experiencing a service disruption. During this time, phone support is unavailable. However, you can still reach the support via email, and cases will still be managed. Please include URGENT in the subject line if your matter requires immediate attention. Regards Litium Support

  2. investigating Jul 23, 2026, 06:48 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 23, 2026, 10:15 PM UTC

    This incident has been resolved.