Litium incident
Incident – Level 3: Critical Impact – Legacy Cloud service disruption
Litium experienced a minor incident on March 15, 2026 affecting Database services and Network & infrastructure and 1 more component, lasting 6h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 15, 2026, 10:42 AM UTC
We are currently experiencing a service disruption affecting Legacy Cloud. Impact: Most customers may experience degraded performance or unavailability on Legacy Cloud environments. Other Litium services remain unaffected. Our team is investigating the issue to identify the root cause and implement a solution. We apologize for the inconvenience. Litium Support Team
- monitoring Mar 15, 2026, 11:00 AM UTC
A fix has been implemented for the issue affecting Legacy Cloud, and service recovery is ongoing. Impact: Services are returning to normal, and most customers should now experience stable performance. The underlying cause was network issues at one of our suppliers. We are monitoring the systems closely to ensure continued stability. A full post‑mortem with more details will follow once the root‑cause analysis is completed. We apologize for the inconvenience. Litium Support Team
- resolved Mar 15, 2026, 05:02 PM UTC
This incident has been resolved.