Listrak experienced a major incident on August 14, 2025 affecting Listrak App, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Listrak App
Update timeline
- investigating Aug 14, 2025, 08:42 PM UTC
We are currently investigating a network issue that is impacting the ability for clients to access admin.listrak.com. Additional updates will be available shortly.
- monitoring Aug 14, 2025, 08:50 PM UTC
Issue appears to have been related to our 3rd-party DNS provider, Cloudflare. Systems are functioning normally and we will continue to monitor.
- resolved Aug 14, 2025, 09:57 PM UTC
Issue has been resolved and all systems are fully operational.