Listrak incident

NextGen Email Broadcast Delays

Minor Resolved View vendor source →

Listrak experienced a minor incident on June 1, 2026 affecting Email Broadcast, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 10:45 AM UTC
Resolved
Jun 01, 2026, 12:34 PM UTC
Duration
1h 49m
Detected by Pingoru
Jun 01, 2026, 10:45 AM UTC

Affected components

Email Broadcast

Update timeline

  1. investigating Jun 01, 2026, 10:45 AM UTC

    We are currently experiencing degraded performance with our NextGen services preventing new broadcast messages from being scheduled. Already scheduled broadcast messages are in a delayed state. Our teams are actively working to restore full performance as quickly as possible.

  2. monitoring Jun 01, 2026, 11:38 AM UTC

    A fix has been implemented, and we are actively monitoring results to ensure full resolution.

  3. resolved Jun 01, 2026, 12:34 PM UTC

    This incident has been resolved. All systems are operating normally.