Listrak incident

Performance degradation with contact management page

Minor Resolved View vendor source →

Listrak experienced a minor incident on July 28, 2026 affecting Segmentation, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2026, 07:22 PM UTC
Resolved
Jul 28, 2026, 08:14 PM UTC
Duration
52m
Detected by Pingoru
Jul 28, 2026, 07:22 PM UTC

Affected components

Segmentation

Update timeline

  1. identified Jul 28, 2026, 07:22 PM UTC

    Some clients may experience intermittent errors with creating, editing or updating segments. We have identified the issue affecting this experience and are working to restore normal performance. There is no impact to sends that have already been scheduled. We will provide an update within two hours.

  2. resolved Jul 28, 2026, 08:14 PM UTC

    Contact management has been restored and is operating normally. No client action is required