Listrak incident

Service Degradation

Notice Resolved View vendor source →

Listrak experienced a notice incident on July 28, 2026 affecting Email Broadcast and SMS/MMS/RCS Broadcast and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2026, 10:30 PM UTC
Resolved
Jul 28, 2026, 10:56 PM UTC
Duration
26m
Detected by Pingoru
Jul 28, 2026, 10:30 PM UTC

Affected components

Email BroadcastSMS/MMS/RCS BroadcastListrak AppEmail APIEmail TransactionalSMS/MMS/RCS TransactionalSMS APIEmail AuthoringSMS/MMS/RCS AuthoringCross Channel API

Update timeline

  1. resolved Jul 28, 2026, 10:30 PM UTC

    A subset of clients were affected by degraded access to some platform features between 5:30PM - 5:56PM EST. Services have been restored and are operating normally.