Liquid Web experienced a major incident on August 1, 2026 affecting VMware Cloud and VMware Private Cloud, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 01, 2026, 01:34 AM UTC
We are investigating intermittent connectivity and increased latency affecting some services hosted in the VMware MT environment. Our engineers are actively working to identify the cause and restore normal service as quickly as possible. We appreciate your patience and understanding while we work to resolve this issue. If you have any questions or concerns, please open a support ticket or contact us via chat.
- resolved Aug 01, 2026, 02:07 AM UTC
Service has been restored at this time, and the affected VMware MT-hosted services are operating normally. Thank you for your patience and understanding while our teams worked to resolve this issue.