Liquid Web incident

Apache Service Disruption Following ModSecurity Update

Liquid Web is currently experiencing a major incident affecting Cloud Dedicated and Cloud VPS Hosting, which began 3d ago. The vendor's full update timeline is below.

Started
Jul 15, 2026, 09:35 PM UTC
Resolved
Ongoing
Duration
● 2d 15h
Detected by Pingoru
Jul 15, 2026, 09:35 PM UTC

Affected components

Cloud DedicatedCloud VPS Hosting

Update timeline

  1. investigating Jul 15, 2026, 09:35 PM UTC

    We are investigating an issue affecting Apache services on our servers following a recent EasyApache ModSecurity update. Customers on affected servers may experience websites being unavailable, HTTP errors, or connection timeouts. Our Engineering team is currently working to restore services. Need help? Chat with us or create a ticket via my.liquidweb.com. We appreciate your patience and understanding while we work to restore normal service.

  2. monitoring Jul 15, 2026, 11:57 PM UTC

    A fix has been implemented, and our Engineering team is monitoring the affected servers to confirm Apache services remain stable.