Liquid Web incident

Network Service Impact, Subset of Services, DC3

Liquid Web experienced a critical incident on June 24, 2026 affecting LAN Network and DC3 - LAN, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started: Jun 24, 2026, 01:57 PM UTC
Resolved: Jun 24, 2026, 04:47 PM UTC
Duration: 2h 50m
Detected by Pingoru: Jun 24, 2026, 01:57 PM UTC

Affected components

LAN NetworkDC3 - LAN

Update timeline

investigating Jun 24, 2026, 01:57 PM UTC

We are aware of a network service event affecting a subset of customers in our DC3 Data Center in Lansing, Michigan. Liquid Web Network Engineers are currently engaged and working to restore service as quickly as possible. We will provide another update as soon as possible this morning with more information.
monitoring Jun 24, 2026, 02:46 PM UTC

Liquid Web Network Engineers have identified the cause and implemented a fix, network traffic has resumed at this time to affected areas of the data center. We are actively monitoring the environment. We will provide another update as soon as possible this morning with more information.
resolved Jun 24, 2026, 04:47 PM UTC

This incident has been resolved.