Some Linq Lines in Degraded State

Update timeline

1. investigating Apr 10, 2026, 02:27 PM UTC

   We are investigating some Linq Lines that are having issues and are in a Limited/Degraded State currently. We have a team focused on investigating and resolving this as quickly as possible. Please keep an eye on your line statuses in the Linq Dashboard. Meanwhile, we will be posting updates here, as well, as the issue is investigated and eventually resolved.

2. investigating Apr 10, 2026, 05:43 PM UTC

   The status of the affected lines has not changed. Our team is actively working to resolve the affected lines at this moment. We do not yet have a solid ETA for when full resolution will be completed. In the meantime, please monitor https://dashboard.linqapp.com/api-tooling/phone-numbers as it will automatically reflect the status of affected lines as they are updated.

3. investigating Apr 10, 2026, 06:39 PM UTC

   Our team is still actively working to bring the affected lines back online. We appreciate your patience as we work toward a resolution. Please continue to check https://dashboard.linqapp.com/api-tooling/phone-numbers for the latest status of affected lines, as it will update automatically as lines are restored.

4. investigating Apr 10, 2026, 08:00 PM UTC

   We are still actively working to bring the affected lines back online. We will continue to update here on the status page, but for line specifics, please continue to check https://dashboard.linqapp.com/api-tooling/phone-numbers for the latest status of affected lines, as it will update automatically as lines are restored. We appreciate your patience as we work toward a resolution.

5. investigating Apr 10, 2026, 11:06 PM UTC

   We're continuing to work towards complete resolution for affected lines. Partners that have been affected have been directly communicated with about further steps. We will not be posting as frequently, but please reach out in slack or via email if you have any questions or concerns. We will resolve the issue once we are confident all partners are no longer have degraded lines.

6. resolved Apr 13, 2026, 04:00 PM UTC

   We have been in touch with affected partners and are working on resolution options for any customers still impacted. If you believe you have been impacted and haven't spoken to anyone regarding the problems you've had, please reach out to support at [email protected], and we will work towards a resolution as quickly as possible.