Resolved after 21 minutes, affecting Linq V3 API, on October 9, 2026.
the issue has been resolved on AWS end and we are working with AWS on root cause analysis
Affected components
Update timeline
- investigating Oct 09, 2026, 10:36 PM UTC
Team is responding to reports of issues. Will post updates here.
- identified Oct 09, 2026, 10:44 PM UTC
Partial recovery, still monitoring An issue with our infrastructure provider disrupted sending and receiving messages starting around 5:20 PM CT. We’ve seen significant recovery since then, but we’re not fully confident the issue is resolved. Our team is working on it and will post again soon.
- identified Oct 09, 2026, 10:50 PM UTC
Messages are sending and receiving again, but latency is still well above normal. Delivery and webhooks may be slower while we work to fully recover. Our team is actively working on it and will post again soon.
- identified Oct 09, 2026, 10:57 PM UTC
Latency has come down significantly. Our team continues to monitor closely and will post again once we confirm things are fully stable.
- resolved Oct 09, 2026, 10:58 PM UTC
the issue has been resolved on AWS end and we are working with AWS on root cause analysis
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