Linq incident

Webhook Delivery Degradation

Resolved after 2 hours 47 minutes, affecting Linq V3 API, on October 31, 2026.

investigating Nov 01, 2026, 02:25 AM UTC

Webhook notifications delayed for a subset of phone lines. Messages continue to send and arrive, but some webhooks for events are impacted.

Started
Oct 31, 2026, 11:38 PM UTC
Resolved
Nov 01, 2026, 02:25 AM UTC
Duration
2h 47m
Detected by Pingoru
Oct 31, 2026, 11:38 PM UTC

Affected components

Linq V3 API

Update timeline

  1. resolved Nov 01, 2026, 02:25 AM UTC

    From 23:38 UTC on October 31, 2026 to 02:25 UTC on November 1, 2026, webhook notifications were delayed and in some cases not delivered for a subset of phone lines. Messages continued to send and arrive during this time, but some webhooks for events in this window may never have reached the webhook endpoint. The issue is resolved and webhook delivery is back to normal. Please reach out to us if you have any questions.

  2. investigating Nov 01, 2026, 02:25 AM UTC

    Webhook notifications delayed for a subset of phone lines. Messages continue to send and arrive, but some webhooks for events are impacted.

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