LINK Mobility experienced a major incident on April 1, 2026 affecting Whatsapp, lasting 2h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 01, 2026, 07:24 AM UTC
Dear Customer/Partner, We would like to inform you of an ongoing disruption affecting WhatsApp services. Start Date & Time: 2026-04-01 08:34 CET Impact: Customers may experience issues with sending messages via WhatsApp Services. Our teams are actively working to resolve the issue, and we will provide updates as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience.
- monitoring Apr 01, 2026, 08:00 AM UTC
Dear Customer / Partner, The impact is no longer present, WhatsApp services will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
- resolved Apr 01, 2026, 10:22 AM UTC
Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.