Resolved after 4 hours 46 minutes, affecting api.websms.com and ftp.websms.com and 1 more, on September 11, 2026.
Dear Customer / Partner, The impact is no longer present, WebSMS will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
Affected components
Update timeline
- investigating Sep 11, 2026, 09:37 AM UTC
Dear Sir or Madam, We would like to inform you that WebSMS services are currently unavailable due to a database issue. Affected systems: -api.websms.com -ftp.websms.com -mail.websms.com -smpp.websms.com -app.websms.com -forms.websms.com -SMS MO -SMS MT -DLR -SMS2Voice Impact: WebSMS services are currently unavailable. Our technical team is working on a resolution. We will provide an update as soon as more information becomes available. Thank you for your understanding!
- monitoring Sep 11, 2026, 12:15 PM UTC
Dear Customer / Partner, The impact is no longer present, WebSMS will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
- resolved Sep 11, 2026, 02:24 PM UTC
This incident has been resolved.
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