Lightyear Outage History

Lightyear is up right now

Lightyear had 14 outages in the last 2 years totaling 55h 41m of downtime, averaging 0.6 incidents per month.

There were 14 Lightyear outages since May 14, 2025 totaling 55h 41m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.lightyear.com

Major July 21, 2026

Euro payments delayed for EU customers

Detected by Pingoru
Jul 21, 2026, 11:37 AM UTC
Resolved
Jul 21, 2026, 12:08 PM UTC
Duration
30m
Affected: System
Timeline · 3 updates
  1. investigating Jul 21, 2026, 11:37 AM UTC

    Our EUR banking partner is currently experiencing technical issues, with deposits and withdrawals in EUR being delayed.

  2. identified Jul 21, 2026, 11:49 AM UTC

    The root cause of the technical issue affecting services with our banking partner has been identified, and a fix is being implemented

  3. resolved Jul 21, 2026, 12:08 PM UTC

    The technical issue affecting services with our EUR banking partner has been resolved, and payments in EUR are operating normally again.

Read the full incident report →

Major July 20, 2026

Tradegate processing delays

Detected by Pingoru
Jul 20, 2026, 01:10 PM UTC
Resolved
Jul 20, 2026, 01:50 PM UTC
Duration
40m
Affected: Orders
Timeline · 3 updates
  1. investigating Jul 20, 2026, 01:10 PM UTC

    We are experiencing issues with processing orders on the Tradegate Exchange. Our team is investigating and we’ll provide further updates as soon as possible.

  2. identified Jul 20, 2026, 01:27 PM UTC

    The issue has been identified and a fix is being implemented

  3. resolved Jul 20, 2026, 01:50 PM UTC

    This incident has been resolved and Tradegate orders are being processed normally

Read the full incident report →

Major May 29, 2026

LSE execution issues

Detected by Pingoru
May 29, 2026, 07:35 AM UTC
Resolved
May 29, 2026, 08:15 AM UTC
Duration
39m
Affected: Orders
Timeline · 3 updates
  1. investigating May 29, 2026, 07:35 AM UTC

    We are currently experiencing execution issues affecting LSE-listed instruments, and are investigating.

  2. monitoring May 29, 2026, 07:56 AM UTC

    A fix has been implemented and we are monitoring the results

  3. resolved May 29, 2026, 08:15 AM UTC

    We had a higher than usual rejection rate in the first hour of market open on 29/05/2026 due to issues in our connection to the market for London listed instruments. This issue was resolved and orders are going through at normal fill rates from 8.44am UK time.

Read the full incident report →

Notice April 13, 2026

Delayed market prices

Detected by Pingoru
Apr 13, 2026, 01:40 PM UTC
Resolved
Apr 14, 2026, 09:26 AM UTC
Duration
19h 45m
Timeline · 4 updates
  1. investigating Apr 13, 2026, 01:40 PM UTC

    We are currently experiencing issues displaying live market prices for EU stocks and UK-listed ETFs. We are investigating the problem and working to fix this.

  2. identified Apr 13, 2026, 02:48 PM UTC

    The issue has been identified as originating from the associated exchange. We are in contact with them and monitoring updates.

  3. monitoring Apr 14, 2026, 08:45 AM UTC

    A fix has been implemented by our partner and we are monitoring the results.

  4. resolved Apr 14, 2026, 09:26 AM UTC

    Market prices are no longer delayed for EU stocks and UK-listed ETFs. Thank you for your patience.

Read the full incident report →

Major January 12, 2026

Pending US orders

Detected by Pingoru
Jan 12, 2026, 05:08 PM UTC
Resolved
Jan 12, 2026, 05:24 PM UTC
Duration
16m
Affected: Orders
Timeline · 3 updates
  1. investigating Jan 12, 2026, 05:08 PM UTC

    We're experiencing issues with US orders and are looking into resolving this. We apologise for any inconvenience.

  2. monitoring Jan 12, 2026, 05:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 12, 2026, 05:24 PM UTC

    US orders were filled, but users may have experienced a delay in receiving order confirmation messages in the app. This issue has now been resolved, and confirmations are being sent normally.

Read the full incident report →

Major January 5, 2026

Web and App are experiencing delays

Detected by Pingoru
Jan 05, 2026, 02:52 PM UTC
Resolved
Jan 06, 2026, 08:27 AM UTC
Duration
17h 35m
Affected: WebMobileSystemOrders
Timeline · 4 updates
  1. investigating Jan 05, 2026, 02:52 PM UTC

    We are currently investigating this issue.

  2. identified Jan 05, 2026, 03:28 PM UTC

    We have identified the issue causing delays in our platform and are working on a fix. Current issues seem to be predominant on mobile – please try Lightyear on web instead.

  3. monitoring Jan 05, 2026, 03:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 06, 2026, 08:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 22, 2025

Order status updates delayed for US markets

Detected by Pingoru
Dec 22, 2025, 03:00 PM UTC
Resolved
Dec 22, 2025, 03:32 PM UTC
Duration
31m
Affected: Orders
Timeline · 4 updates
  1. investigating Dec 22, 2025, 03:00 PM UTC

    We are currently investigating a technical issue with our US broker-partner that is preventing updates for orders placed on US markets.

  2. identified Dec 22, 2025, 03:17 PM UTC

    The issue has been identified, a fix was implemented, and updates for orders placed on US markets are currently processing.

  3. monitoring Dec 22, 2025, 03:21 PM UTC

    The implemented fix was successful, and all pending updates for US orders have been processed. We're monitoring to ensure that order updates are continuing to be shown consistently.

  4. resolved Dec 22, 2025, 03:32 PM UTC

    This issue has been resolved.

Read the full incident report →

Notice October 23, 2025

Hungarian SMS login codes are delayed

Detected by Pingoru
Oct 23, 2025, 03:59 PM UTC
Resolved
Oct 24, 2025, 04:35 AM UTC
Duration
12h 36m
Timeline · 2 updates
  1. investigating Oct 23, 2025, 03:59 PM UTC

    Some Hungarian carriers are currently experiencing technical issues causing delays in SMS verification codes. We're monitoring the situation and will share updates as soon as they're available.

  2. resolved Oct 24, 2025, 04:35 AM UTC

    This issue was resolved on the 23rd of October, and Hungarian SMS codes are being received normally.

Read the full incident report →

Major October 13, 2025

Orders on US markets are being rejected

Detected by Pingoru
Oct 13, 2025, 01:47 PM UTC
Resolved
Oct 13, 2025, 02:01 PM UTC
Duration
14m
Affected: Orders
Timeline · 2 updates
  1. investigating Oct 13, 2025, 01:47 PM UTC

    Due to a technical issue affecting our US broker-partner, orders placed for instruments traded on US markets (both pre-market and current) are being rejected. We're monitoring and will provide a further update once one becomes available.

  2. resolved Oct 13, 2025, 02:01 PM UTC

    This incident has been resolved and orders on US markets are being processed normally.

Read the full incident report →

Minor June 16, 2025

European market data delay

Detected by Pingoru
Jun 16, 2025, 08:33 AM UTC
Resolved
Jun 16, 2025, 09:21 AM UTC
Duration
48m
Affected: WebMobile
Timeline · 2 updates
  1. identified Jun 16, 2025, 08:33 AM UTC

    Latest price shown in the instrument page is currently delayed for some European instruments. Order execution price is not affected.

  2. resolved Jun 16, 2025, 09:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 15, 2025

Issues connecting to the app and website

Detected by Pingoru
May 15, 2025, 02:41 PM UTC
Resolved
May 15, 2025, 02:50 PM UTC
Duration
9m
Affected: WebMobile
Timeline · 3 updates
  1. identified May 15, 2025, 02:41 PM UTC

    There may be issues connecting to Lightyear.com and the app from 14:35 UTC. We have identified the root cause and are working to resolve the issue.

  2. monitoring May 15, 2025, 02:45 PM UTC

    A fix has been implemented and we are monitoring results.

  3. resolved May 15, 2025, 02:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 14, 2025

Brief App and Website Outage Due to DNS Issue

Detected by Pingoru
May 14, 2025, 12:02 PM UTC
Resolved
May 14, 2025, 12:02 PM UTC
Duration
–
Affected: WebMobileSystem
Timeline · 1 update
  1. resolved May 14, 2025, 12:02 PM UTC

    We experienced a 9-minute outage early morning outside market hours due to a DNS configuration issue. During this time, the app and website were temporarily inaccessible. The issue was quickly identified and resolved. We apologise for the inconvenience.

Read the full incident report →