Lightyear incident

Order status updates delayed for US markets

Major Resolved View vendor source →

Lightyear experienced a major incident on December 22, 2025 affecting Orders, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2025, 03:00 PM UTC
Resolved
Dec 22, 2025, 03:32 PM UTC
Duration
31m
Detected by Pingoru
Dec 22, 2025, 03:00 PM UTC

Affected components

Orders

Update timeline

  1. investigating Dec 22, 2025, 03:00 PM UTC

    We are currently investigating a technical issue with our US broker-partner that is preventing updates for orders placed on US markets.

  2. identified Dec 22, 2025, 03:17 PM UTC

    The issue has been identified, a fix was implemented, and updates for orders placed on US markets are currently processing.

  3. monitoring Dec 22, 2025, 03:21 PM UTC

    The implemented fix was successful, and all pending updates for US orders have been processed. We're monitoring to ensure that order updates are continuing to be shown consistently.

  4. resolved Dec 22, 2025, 03:32 PM UTC

    This issue has been resolved.