Lightyear incident

Brief App and Website Outage Due to DNS Issue

Minor Resolved View vendor source →

Lightyear experienced a minor incident on May 14, 2025 affecting Web and Mobile and 1 more component, lasting –. The incident has been resolved; the full update timeline is below.

Started
May 14, 2025, 12:02 PM UTC
Resolved
May 14, 2025, 12:02 PM UTC
Duration
–
Detected by Pingoru
May 14, 2025, 12:02 PM UTC

Affected components

WebMobileSystem

Update timeline

  1. resolved May 14, 2025, 12:02 PM UTC

    We experienced a 9-minute outage early morning outside market hours due to a DNS configuration issue. During this time, the app and website were temporarily inaccessible. The issue was quickly identified and resolved. We apologise for the inconvenience.