Lightspeed incident

Lightspeed Retail (X-Series): Retail POS iOS Crashes

Critical Resolved View vendor source →

Lightspeed experienced a critical incident on September 29, 2026 affecting Retail POS for iPadOS, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2026, 01:57 AM UTC
Resolved
Sep 29, 2026, 03:28 AM UTC
Duration
1h 30m
Detected by Pingoru
Sep 29, 2026, 01:57 AM UTC

Affected components

Retail POS for iPadOS

Update timeline

  1. identified Sep 29, 2026, 01:57 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Sep 29, 2026, 02:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 29, 2026, 02:58 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 29, 2026, 03:28 AM UTC

    The issue has been resolved.