Lightspeed incident

Card Payment Failures

Critical Resolved View vendor source →

Lightspeed experienced a critical incident on July 8, 2026 affecting Payments, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 08:49 PM UTC
Resolved
Jul 08, 2026, 09:13 PM UTC
Duration
24m
Detected by Pingoru
Jul 08, 2026, 08:49 PM UTC

Affected components

Payments

Update timeline

  1. investigating Jul 08, 2026, 08:49 PM UTC

    Our engineering team has been notified and is actively investigating the root cause. We will provide updates as soon as we have more information.

  2. monitoring Jul 08, 2026, 09:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 08, 2026, 09:13 PM UTC

    This incident has been resolved.