Lightspeed incident
Inventory, Product Search, Sales History and Online Channels delay
Lightspeed experienced a major incident on July 2, 2026 affecting Inventory and Products and 1 more component, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
InventoryProductsSales History
Update timeline
- monitoring Jul 02, 2026, 10:21 PM UTC
Some retailers may experience delays in updates made to the system showing throughout the system. This impacts - inventory levels slow in reflecting the right levels - product added not appearing in searches and online store - product updated not reflecting in searches and online store - sales made may not be available in sales history We have identified and resolving the issue and are monitoring system recovery
- resolved Jul 02, 2026, 10:57 PM UTC
The delay is gone. There might be some remaining webhooks being sent to integrators.