Lightspeed incident

X-Series - Sales are not appearing in Sales History

Major Resolved View vendor source →

Lightspeed experienced a major incident on June 25, 2026 affecting Sales History, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2026, 08:34 AM UTC
Resolved
Jun 25, 2026, 11:31 AM UTC
Duration
2h 56m
Detected by Pingoru
Jun 25, 2026, 08:34 AM UTC

Affected components

Sales History

Update timeline

  1. investigating Jun 25, 2026, 08:34 AM UTC

    We are currently investigating an issue where some sales are not appearing in Sales History. We are actively working to identify the root cause and restore normal functionality. We will provide additional updates as more information becomes available.

  2. monitoring Jun 25, 2026, 11:09 AM UTC

    The fix for the issue causing some sales to not appear in Sales History has been successfully rolled out. Sales History should now be updating as expected. We are continuing to monitor the system closely to ensure stability and confirm the issue is fully resolved. We will provide additional updates if necessary.

  3. resolved Jun 25, 2026, 11:31 AM UTC

    The issue has been resolved and Sales History is now updating as expected.