Lightspeed experienced a critical incident on June 22, 2026 affecting Retail POS and Retail API, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Retail POSRetail API
Update timeline
- investigating Jun 22, 2026, 02:15 PM UTC
We are aware of login issues on R-Series for some accounts. We are currently investigating.
- identified Jun 22, 2026, 02:31 PM UTC
The issue has been identified to be related to a 3rd party and they are working on a fix.
- monitoring Jun 22, 2026, 02:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 22, 2026, 03:07 PM UTC
This incident has been resolved.