Lightspeed incident

C-series webshop: Increased errors in New Checkout

Critical Resolved View vendor source →

Lightspeed experienced a critical incident on April 23, 2026 affecting Lightspeed eCom (Europe) and Lightspeed eCom (North America & Australia), lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 12:21 PM UTC
Resolved
Apr 23, 2026, 12:40 PM UTC
Duration
18m
Detected by Pingoru
Apr 23, 2026, 12:21 PM UTC

Affected components

Lightspeed eCom (Europe)Lightspeed eCom (North America & Australia)

Update timeline

  1. investigating Apr 23, 2026, 12:21 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 23, 2026, 12:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 23, 2026, 12:40 PM UTC

    This incident has been resolved.