Lightspeed experienced a major incident on May 5, 2026 affecting API and Lightspeed Bump Screen by Bump-It and 1 more component, lasting 2m. The incident has been resolved; the full update timeline is below.
Affected components
APILightspeed Bump Screen by Bump-ItOnline OrderingOrdering Integrations
Update timeline
- investigating May 05, 2026, 11:33 PM UTC
Our team are seeing reports of various integrations failing to establish a connection with Lightspeed O-Series POS. This will include inbound orders from ordering partners and webhook based data such as Insights Live and Bump Screen systems. We are investigating this issue at the highest priority.
- resolved May 05, 2026, 11:35 PM UTC
API services should now be restored.