Lightspeed incident

Order Anywhere payments using iDeal are failing

Major Resolved View vendor source →

Lightspeed experienced a major incident on November 4, 2025 affecting Order Anywhere, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2025, 11:08 AM UTC
Resolved
Nov 04, 2025, 12:58 PM UTC
Duration
1h 50m
Detected by Pingoru
Nov 04, 2025, 11:08 AM UTC

Affected components

Order Anywhere

Update timeline

  1. investigating Nov 04, 2025, 11:08 AM UTC

    We are currently investigating an issue where Order anywhere orders cannot be paid via iDeal. All Netherlands-based customers using iDeal are affected

  2. resolved Nov 04, 2025, 12:58 PM UTC

    The incident is resolved. We are still monitoring.