Lightspeed incident

Parked sales from the Sell Screen are not appearing in the Sales History

Minor Resolved View vendor source →

Lightspeed experienced a minor incident on November 14, 2025 affecting Sales History, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2025, 12:11 AM UTC
Resolved
Nov 14, 2025, 02:27 AM UTC
Duration
2h 15m
Detected by Pingoru
Nov 14, 2025, 12:11 AM UTC

Affected components

Sales History

Update timeline

  1. investigating Nov 14, 2025, 12:11 AM UTC

    We are currently investigating an issue where parked invoices from the Sell Screen are not appearing in the Sales History. Workaround: All parked sales are still accessible and can be managed through the "Continue sale" tab. We will post an update as we investigate.

  2. monitoring Nov 14, 2025, 12:40 AM UTC

    New Parked sales should now show on the Sales history page and are filterable. For the parked sales made during the impacted period, we are working on a fix. For these sales, please continue to find them in the "Continue" Tab of Sales History

  3. resolved Nov 14, 2025, 02:27 AM UTC

    Issue resolved