Lightspeed incident

O-Series Insights: Data sync delayed from 2PM AEST

Minor Resolved View vendor source →

Lightspeed experienced a minor incident on November 19, 2025 affecting Insights, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2025, 04:50 AM UTC
Resolved
Nov 19, 2025, 05:07 AM UTC
Duration
17m
Detected by Pingoru
Nov 19, 2025, 04:50 AM UTC

Affected components

Insights

Update timeline

  1. identified Nov 19, 2025, 04:50 AM UTC

    The issue has been identified and a fix is being remedied. However be aware that Insights currently does not have up to date data from 2:00PM 19th November onwards. Our team are backfilling this data as we speak.

  2. resolved Nov 19, 2025, 05:07 AM UTC

    Data should now be up to date