Lightspeed incident

External issue with Internet Service Provider BT (UK based)

Minor Resolved View vendor source →

Lightspeed experienced a minor incident on November 28, 2025 affecting Retail POS and Retail POS for iPadOS, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2025, 10:51 AM UTC
Resolved
Nov 28, 2025, 11:31 AM UTC
Duration
39m
Detected by Pingoru
Nov 28, 2025, 10:51 AM UTC

Affected components

Retail POSRetail POS for iPadOS

Update timeline

  1. investigating Nov 28, 2025, 10:51 AM UTC

    We are observing an external issue with BT experiencing issues with internet connections Pages unable to load, slowness, and other systems may be impacted. We are monitoring the situation closely and will provide updates as further information becomes available.

  2. monitoring Nov 28, 2025, 11:06 AM UTC

    We are observing an external issue with BT experiencing issues with internet connections Pages unable to load, slowness, and other systems may be impacted. We are monitoring the situation closely and will provide updates as further information becomes available.

  3. resolved Nov 28, 2025, 11:31 AM UTC

    BT's incident has been resolved.