Lightspeed incident

We're investigating an issue associated with the payment request feature in Invoicing

Minor Resolved View vendor source →

Lightspeed experienced a minor incident on December 4, 2025 affecting Retail POS, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2025, 04:49 PM UTC
Resolved
Dec 04, 2025, 05:40 PM UTC
Duration
50m
Detected by Pingoru
Dec 04, 2025, 04:49 PM UTC

Affected components

Retail POS

Update timeline

  1. investigating Dec 04, 2025, 04:49 PM UTC

    We are currently investigating this issue.

  2. identified Dec 04, 2025, 05:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 04, 2025, 05:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 04, 2025, 05:40 PM UTC

    This incident has been resolved.