Lightspeed incident

Investigating Payout Delays for Australia

Minor Resolved View vendor source →

Lightspeed experienced a minor incident on December 4, 2025 affecting Payments and Lightspeed Payments, lasting 12h 43m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2025, 12:37 PM UTC
Resolved
Dec 05, 2025, 01:20 AM UTC
Duration
12h 43m
Detected by Pingoru
Dec 04, 2025, 12:37 PM UTC

Affected components

PaymentsLightspeed Payments

Update timeline

  1. investigating Dec 04, 2025, 12:37 PM UTC

    The Lightspeed Payments team is currently investigating an active issue regarding a possible payout delay starting on the 3rd of December.

  2. resolved Dec 05, 2025, 01:20 AM UTC

    Our team has received confirmation that the payouts have been successfully processed and are showing a status of Completed without any issues. Based on these confirmations, we are closing this incident as resolved.